Complaining is easy
- An error in a product? – “How dumb can they be and not think about this beforehand”
- A product that is no longer free? – “I stop using it”
- An outage? – “Why aren’t they doing …”
- A feature not being part of the product – “I can build this over a weekend”
I see these comments over and over on either my Twitter timeline or Hacker News. It’s toxic behavior and I, unfortunately, started to think in similar patterns.
Complaining is easy. Building something is challenging. Maintaining is hard.
Constraints are unknown. Complexity is underestimated.
There are humans behind everything. They put the precious time of their life into crafting something. Some may even agree with the issues you found.
Be kind. Assume positive intent. Stop being toxic.